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Do I need a doctor’s referral?
No. A Doctor’s referral is not required to book
an appointment. However, your insurance company may stipulate that
they require a doctor’s referral note to reimburse you for the cost
of the services, whether it be physiotherapy, massage therapy,
acupuncture or custom braces/orthotics.
What are your hours?
Monday to Thursday – 7 am to 8 pm
Fridays – 7 am to 6 pm
How do I pay?
Our services are not covered by OHIP. There are
several methods of payment:
Extended Health Insurance Plans will usually
cover all or a portion of the cost.
Motor Vehicle Insurance Plans cover injuries
sustained in car accidents.
Disability Insurance will often pay for
rehabilitation with prior approval.
WSIB covers work related injuries with a valid
claim number assigned.
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Personal Payment – an income tax deductible
receipt is provided
Back to Top What is the cost of treatment?
If your injury is not work or car accident
related - the following rates apply:
Physiotherapy Initial Visit (includes assessment)
- $70.00
Physiotherapy Treatment Visits - $55.00
Massage Therapy - 60 minute session - $70.00
Massage Therapy - 45 minute session - $53.00
Massage Therapy - 30 minute session - $40.00
* GST may be applicable to massage therapy sessions
Receipts are provided for submission to your
extended health insurance.
How do I know if my Extended Health Insurance
will cover me?
If you have drug or dental coverage you likely
have coverage for physiotherapy services. Contact your Employee
Benefits or Human Resources Department to determine what extended
health care benefits are available to you. You will want to know the
extent of your coverage – i.e. – annual maximums, co-payments
required, etc.
Back to Top How do I make an appointment?
Appointments may be made in person or by calling
one of our 2 clinics.
| Milton Physiotherapy |
905-878-9293 |
| River Ridge Physiotherapy |
905-693-8852 |
We require 24 hours notice for a cancelled
appointment. If this notice is not given a $10.00 charge will be
levied. If we are unavailable there is an answering machine on to
take your call.
If I’d like to buy a therapeutic brace do I need
an appointment?
We sell braces and therapeutic products only at
the Milton Physiotherapy site. Appointments are required if you are
purchasing a custom knee brace or custom orthotics. Others products
are available to the public at any time during our regular office
hours. Please feel free to come in, ask questions and try things on.
What should I wear to my physiotherapy
appointment?
Please wear of bring shorts for lower extremity
injuries and tank tops for upper extremity injuries. If you have
specific concerns regarding footwear or sports equipment, related to
your injury, please bring those items with you.
Back to Top How long will my physiotherapy sessions be?
The treatment required and provided will depend
on the individual and their condition. Typically the first visit
(assessment) will take 45 minutes to 1 hour. Subsequent treatment
sessions are more typically between 30 and 45 minutes in length.
Are the professionals at your clinic registered
or certified?
Yes. All of our professionals are registered with
their respective professional colleges. Their registration numbers
are available at your request.
If my injury was caused by a motor vehicle
accident (MVA) what information do you require for direct billing to
my car insurance company?
In order to get you started on treatment, we do
require some information about your automobile insurance. We have
created a standard MVA Information Form outlining the information
needed. You may complete this form and fax it in to us or simply
provide the information over the phone.
Please note that MVA legislation requires that we
bill your Extended Health Care (EHC) – if you have a plan - prior to
billing the automobile insurance. The EHC information we require can be
found on our EHC Information Form.
We recognize that the paperwork following an
automobile accident can be quite overwhelming. Please ask our
reception staff for assistance in your form completion if you are
having difficulty.
Back to Top If my injury is work related what information do
you require to arrange the billing directly to WSIB?
The information required by WSIB is outlined in
our WSIB Information Form. Please ensure that your workplace has
reported the claim to WSIB or the claim will not be validated. We
are unable to provide treatment to patients with claim numbers that
are pending or claims that are being disputed.
What are some of the conditions that are commonly
treated by physiotherapists?
Physiotherapists treat a wide range of
conditions. If you are uncertain if your condition is something
commonly seen by a physiotherapist – please contact the clinic. The
following is a list of common conditions/injuries that we see:
Back to Top Where are you located?
We have two convenient Milton locations. Please
click on the clinic links below for a location map.
Milton Physiotherapy
Suite 203, 3006 Derry
Road, Milton
We are directly across from the Milton District Hospital in the
Derry Road Medical Building.
Free Parking. Located on the 2nd Floor
River Ridge Physiotherapy
Suite 105, 311
Commercial St., Milton
We are across from Brian Best Park & Milton District High School in
the Commercial St. Professional Building.
Free Parking. Located on the Lower Level
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